Senior -level technical leader who overseas complex technical projects related to Voice-over IP and Cybersecurity. Collaborates with technical teams to provide expert guidance to multiple teams as a major contributor to the long-term engineering strategy.

Primarily provided expert corporate-level support for the entire service provider's advanced VoIP platform. Responsibilities included working with vendor relations, peers, and design engineers; created technical documentation; conducted training sessions for local-level and division-level management and technical staff and more.

Managed the southeast division-level 24x7 Network Operations Center [NOC] team and its technical infrastructure for Comcast (now Xfinity) which supported 4.7 million subscribers. I started as a technician and worked my way up.

Install and configure high-capacity optical transport network across the United States. I started as a computer science intern and transitioned into the Field Engineer Lead position.

Highly trained miliary specialist who locates, identifies, diffuses, and disposes of explosive devices.